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Privacy Policy for 77 Games Pakistan

Your data belongs to you. This Privacy Policy explains exactly what information 77 Games collects when you use our platform, how it's used, how it's protected, and what rights you have as a Pakistani player.

Create Free Account Terms & Conditions
Effective: 1 January 2025
Jurisdiction: Pakistan
Encryption: 256-bit SSL
Data sales: Never
Data Protection at 77 Games
256-bitSSL Encryption
0Data Sold to 3rd Parties
24 hrsData Request Response
PKRNo Foreign Processing
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01What Data We Collect 02How We Use Your Data 03Data Sharing 04Cookies & Tracking 05Data Security 06Your Rights 07Data Retention 08Contact & Changes
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Privacy Shouldn't Be a Mystery

A lot of online platforms publish Privacy Policies that are technically complete but practically impossible for a real person to follow. Legal language stacked ten paragraphs deep, cross-references to documents you can't find, and vague statements about "legitimate business interests" that tell you nothing useful.

77 Games has taken a different approach. This Privacy Policy is written to be read by Pakistani players — not compliance officers. Every section covers one clear topic, explains what 77 Games does in plain English, and tells you what it means for you as a user of the platform.

The fundamental position is simple: the personal data you share with 77 Games to create an account and use the platform is used only to operate your account and provide the services you've signed up for. It is protected using industry-standard encryption. It is never sold. It is shared only in the specific, limited circumstances described in this document.

Encrypted Storage
All player data encrypted at rest
Never Sold
Your data is not a product
01
What Personal Data We Collect
The specific information 77 Games gathers and when we gather it

77 Games collects personal data in two main ways: information you actively provide to us, and information generated automatically through your use of the platform. We collect only what is necessary to operate your account and deliver the services you're using.

Information you provide directly:

  • Full legal name as it appears on your CNIC or other identity document.
  • Pakistani mobile phone number used for account registration and verification.
  • Date of birth, collected to verify that you meet the 18+ age requirement.
  • CNIC number and a copy of your identity document, collected during the verification process before your first withdrawal.
  • Bank account details, Easypaisa number, JazzCash number, or other payment credentials provided when you set up payment methods.
  • Any messages or communications you send to the 77 Games support team.

Information collected automatically:

  • Device information: device type, operating system version, browser type, and screen resolution.
  • IP address and approximate geographic location (city/region level, not GPS coordinates).
  • Session data: login timestamps, duration of sessions, pages visited, and features used.
  • Betting and gaming history: all bets placed, games played, deposit and withdrawal transactions.
  • Technical error logs generated when the platform encounters a problem during your session.

77 Games does not collect GPS location data, access your device camera or microphone, or read any data from other apps on your device. Our data collection is limited to what happens on the 77 Games platform itself.

02
How We Use Your Personal Data
The specific purposes for which 77 Games processes your information

Every use of your personal data by 77 Games has a specific, legitimate purpose. We do not process data in ways that are incompatible with the reason it was collected. The following list covers all purposes for which your data is used:

  • Account operation: Creating and maintaining your 77 Games account, authenticating your identity when you log in, and managing your account settings and preferences.
  • Payment processing: Executing deposits from your Easypaisa, JazzCash, NayaPay, or bank account, and processing withdrawals back to those accounts. Payment data is handled through certified payment processors.
  • Identity verification: Confirming your identity against the details provided at registration, particularly before first withdrawals and in response to compliance requirements.
  • Customer support: Using your account history and communications to investigate and resolve queries, complaints, and disputes accurately.
  • Fraud prevention and security: Monitoring for unusual account activity, detecting potential fraud or multi-account behaviour, and protecting the integrity of the platform for all players.
  • Responsible gaming: Identifying patterns of player behaviour that may indicate problem gambling, triggering support outreach where relevant, and enforcing deposit limits and self-exclusion requests.
  • Platform improvement: Using aggregated, anonymised usage data to understand how Pakistani players interact with the platform and improve features and performance.
  • Legal and compliance obligations: Meeting any obligations under applicable law, including responses to lawful requests from Pakistani authorities.
  • Promotional communications: Notifying you of bonuses and promotions relevant to your account — you can opt out of promotional messages at any time through your account settings.

77 Games does not use your data for automated profiling that produces legal or similarly significant effects without human review. All account decisions with meaningful consequences — such as suspension or withdrawal holds — involve human assessment.

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Data Use at 77 Games – What We Never Do

Understanding what 77 Games does with your data matters. But understanding what we don't do is equally important for Pakistani players who are cautious about sharing personal information online. Here's a clear list of things that simply don't happen at 77 Games.

Your data is never sold to advertisers, data brokers, or marketing companies.
Payment credentials are never stored directly on 77 Games servers.
Your CNIC details are not shared with other gaming platforms or third-party databases.
We do not access your device contacts, photos, location services, or microphone.
Promotional SMS or notifications are never sent without your consent at registration.
03
When and How We Share Your Data
The limited circumstances under which 77 Games shares player information

77 Games does not sell, rent, or trade your personal data. Sharing only happens in the following specific circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: When you deposit or withdraw, transaction data is shared with the payment provider you're using (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or your card network). This sharing is limited to what's required to execute the transaction. Payment processors are bound by their own data protection obligations under Pakistani financial regulations.
  • Identity verification services: When you complete the verification process, your CNIC and supporting identity documents may be processed by a certified third-party identity verification service. These services operate under strict contractual data protection obligations with 77 Games.
  • Legal and regulatory authorities: 77 Games will comply with lawful requests from Pakistani law enforcement or regulatory authorities where required by applicable law. We are not in a position to resist legally valid orders from authorities, but we will only share the minimum data required and will not volunteer information beyond what is legally compelled.
  • Fraud prevention networks: In cases of suspected fraud, multi-accounting, or other serious platform violations, limited data may be shared with fraud prevention services to protect the platform and its player community.
  • Corporate transactions: If 77 Games is acquired by or merges with another entity, your data may be transferred as part of that transaction. In such a case, you will be notified in advance and the new entity will be bound by the terms of this Privacy Policy.
Data Sharing Summary
Recipient Purpose Data Shared?
Easypaisa / JazzCash / Banks Transaction processing Conditional
Identity Verification Services KYC compliance Conditional
Pakistani Authorities Lawful legal orders only Lawful only
Advertisers / Marketers N/A Never
Data Brokers N/A Never
Other Gaming Platforms N/A Never
04
Cookies and Tracking Technologies
What cookies 77 Games uses and how to manage them

77 Games uses cookies and similar technologies to operate the platform, maintain your session when you're logged in, and gather anonymised usage statistics. Understanding what types of cookies are used helps you make informed decisions about your browser settings.

Essential

Session management, login state, security tokens. Cannot be disabled without breaking the platform.

Functional

Remembering your preferences such as language, display settings, and bet history view.

Analytics

Anonymised usage statistics to understand how pages are used. No personal data in analytics reports.

Advertising

77 Games does not use third-party advertising cookies or retargeting pixels on the platform.

You can manage cookies through your browser settings — most modern browsers allow you to view, delete, and block cookies on a per-site basis. Disabling essential cookies will prevent the 77 Games platform from functioning correctly. Disabling analytics cookies has no impact on your gameplay experience.

77 Games does not use third-party advertising networks, Facebook Pixel, Google Ads remarketing, or any other cross-site tracking tools on the player-facing platform. We have no interest in following you around the internet after you leave our site.

05
How We Protect Your Data
Technical and organisational measures at 77 Games

Data security is not a feature at 77 Games — it's a foundation. Every part of the platform that handles player data is built with security as a primary requirement. The following measures are in place to protect your information:

  • 256-bit SSL/TLS encryption on all data transmitted between your device and 77 Games servers. This is the same encryption standard used by Pakistani banks for online banking.
  • Encryption at rest for all stored personal data and payment information on 77 Games servers. Data is unreadable without the decryption keys, which are separately managed and access-controlled.
  • Secure payment tokenisation: Your Easypaisa number, JazzCash number, or bank details are tokenised — stored as a non-sensitive reference rather than the actual credential. Even in a hypothetical server breach, your payment details would not be exposed in usable form.
  • Access controls: Only 77 Games staff with a specific operational need can access player account data. Access is logged and audited. Support staff see only the information necessary to handle your query.
  • Two-factor authentication: Account logins support and encourage two-factor authentication via mobile OTP to prevent unauthorised access even if your password is compromised.
  • Regular security reviews: The 77 Games platform undergoes periodic security assessments to identify and address vulnerabilities before they can be exploited.

No online system can guarantee absolute security. If 77 Games ever discovers a security incident that may have affected player data, we will notify affected users promptly and describe the nature of the incident and steps taken in response.

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How to Exercise Your Rights at 77 Games
Email Request
support@77games-jit.com – include your registered mobile number and request type
Live Chat
Available 24/7 from within the 77 Games platform – average response under 90 seconds
Response Time
Data access requests processed within 24 hours. Deletion requests within 30 days.
06
Your Data Rights as a Pakistani Player
What you can ask 77 Games to do with your personal information

As a 77 Games player, you have specific rights regarding your personal data. These rights can be exercised by contacting our support team — you don't need a lawyer or formal legal process to make a request.

Right to Access

Request a copy of all personal data held about you by 77 Games. We'll compile and send this within 24 hours.

Right to Correction

Ask us to correct inaccurate data in your profile. We'll update it after verifying the correction.

Right to Deletion

Request erasure of your data. Applies except where we have a legal obligation to retain certain records.

Right to Object

Opt out of promotional communications or data use for platform improvement analytics at any time.

Identity verification is required before we action any data access or deletion request, to prevent unauthorised access to another player's information. Contact support with your registered mobile number to begin the process.

07
How Long We Keep Your Data
Data retention periods and what happens when your account closes

77 Games retains personal data only as long as necessary for the purpose it was collected, or as required by applicable legal and financial regulations. The following retention periods apply:

  • Active account data: Retained throughout the lifetime of your account and used to operate your account as described in this policy.
  • Transaction records: All deposit and withdrawal records are retained for a minimum of 5 years after the transaction date, in line with standard financial record-keeping requirements. This applies even after account closure.
  • Identity verification documents (CNIC copies): Retained for 5 years from the date of verification, after which they are securely deleted from our systems.
  • Customer support communications: Retained for 2 years from the date of the last relevant communication, to support accurate dispute resolution.
  • Anonymised analytics data: Aggregated usage statistics with no personal identifiers are retained indefinitely for platform improvement purposes.
  • Data after voluntary account closure: When you close your account voluntarily, identifiable personal data (name, CNIC, mobile number) is deleted within 30 days, subject to the transaction record retention requirements above.

When the retention period for any data category expires, 77 Games deletes or irreversibly anonymises the data. Deletion means the data cannot be recovered or reconstructed. Anonymisation means any remaining records cannot be linked back to you as an individual.

08
Contact, Updates, and Policy Changes
How to reach us and how we handle changes to this policy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 77 Games has handled your personal information, our privacy contact channel is available 24/7.

Privacy contact email: support@77games-jit.com — mark your subject line "Privacy Request" and include your registered mobile number. We respond to all privacy queries within 24 hours during business days and within 48 hours on weekends.

Updates to this policy: 77 Games may update this Privacy Policy from time to time. When material changes are made — changes that meaningfully affect how your data is handled — we will notify all registered players by in-app message before the change takes effect. The effective date at the top of this policy will always reflect the date of the most recent update.

  • Continued use of the 77 Games platform after a policy update constitutes acceptance of the revised policy.
  • If you disagree with a material change to how your data is used, you may request account closure before the change takes effect, and your genuine balance will be refunded.
  • Previous versions of this Privacy Policy are available on request through our support team.

This Privacy Policy was last updated on 1 January 2025. If you registered before this date, this version supersedes any previous privacy documentation you may have seen.

77 Games Data Protection Commitments

Six specific ways 77 Games protects Pakistani players' personal data — beyond what most platforms put in writing.

No Plain-Text Storage

All sensitive data — including CNIC information, payment references, and passwords — is stored in encrypted or hashed form. Even if someone accessed the raw database, they would not find usable personal information.

Minimal Staff Data Access

Support agents at 77 Games see only what they need to resolve your query — they don't have open access to your complete data history. Access to sensitive fields like CNIC details is restricted to compliance-level staff only.

Opt-Out Honoured Instantly

When you opt out of promotional communications at 77 Games, it takes effect immediately — not after a "processing period" of several days. Your preference is updated in real time and respected from the moment you make the change.

Payment Data Tokenisation

Your Easypaisa or JazzCash number and bank account details are tokenised — stored as a reference code, not as the actual credential. This means payment details cannot be extracted from 77 Games systems even in worst-case scenarios.

Proper Data Deletion

When your data reaches the end of its retention period or you request deletion, 77 Games performs actual deletion — not archiving with a "deleted" flag. Deleted data cannot be recovered by us or anyone else after the deletion process completes.

Breach Notification Commitment

In the unlikely event of a data security incident at 77 Games, we commit to notifying affected players as quickly as possible — describing what happened, what data may have been affected, and what steps we're taking to address it.

Privacy FAQ for 77 Games Players

The questions Pakistani players most commonly ask about how 77 Games handles personal data.

Your mobile number is shared only with payment processors (Easypaisa, JazzCash, etc.) when you initiate a transaction, and with identity verification services during the KYC process. It is never shared with marketers, other gaming platforms, or data brokers. You will not receive unsolicited calls or messages from third parties as a result of registering at 77 Games.

CNIC verification is required before your first withdrawal to confirm that you are who you say you are and that you meet the 18+ age requirement. This protects both you and the platform. Without identity verification, it would be impossible to confirm that winnings are being paid to the correct registered account holder. Your CNIC data is encrypted, stored securely, and retained for 5 years as required by financial compliance obligations before deletion.

Yes. Email support@77games-jit.com with the subject "Data Access Request" from the email associated with your account, or contact the support team via live chat with your registered mobile number. After verifying your identity, we'll compile all personal data held about you — registration details, transaction history, gameplay records, and communications — and provide it in a readable format within 24 hours.

Identifiable personal data — your name, CNIC details, and mobile number — is deleted within 30 days of account closure. Transaction records are retained for 5 years as required by financial regulations, but are held in a minimised form and are not linked to your identifiable profile after deletion. After 30 days from closure, it is not possible to reactivate the account or recover historical data.

Yes. 77 Games integrates with Easypaisa and JazzCash through their official APIs under encrypted connections. Your Easypaisa or JazzCash credentials are entered through the payment provider's own secure interface — not a 77 Games form — and your wallet or PIN details are never stored by 77 Games. Transactions are tokenised so that the actual wallet number is stored as a reference, not a live credential. Hundreds of thousands of Pakistani players transact through the platform without payment security issues.
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